Guest incidents resolved 3x faster with AI
Your guests scan a QR code, describe the problem to an AI chatbot, and your team responds immediately.
Simple. Fast. Effective.
How many more incidents lost in reception calls?
Hotels lose time and money with inefficient processes
of minor incidents are never reported (shy or busy guest)
average response time: wait → escalation → intervention
written trace = no quality tracking or continuous improvement
Hotelix transforms every incident into immediate action
A simple process that eliminates friction and accelerates resolution
Guest scans QR
Placed in every room
AI Chatbot
Identifies and categorizes
Team notification
Intervention assigned
Real-time tracking
Metrics and history
Discover how Hotelix transforms incident management
See our platform in action - from QR scan to resolution in minutes
What you will see:
- Guest scans QR code and describes the issue to AI chatbot
- System automatically categorizes and assigns to the right team
- Real-time notifications keep everyone synchronized
- Complete tracking from reporting to resolution
Tools that transform your daily operations
Every feature designed to save you time and improve guest satisfaction
KPI Dashboard
Identify recurring problem areas and optimize your operations.
Your team coordinates seamlessly, everything is centralized.
Your team coordinates seamlessly, everything is centralized.
Serve your international guests in their preferred language.
Serve your international guests in their preferred language.
Manage everything from your phone, wherever you are.
Manage everything from your phone, wherever you are.
Enterprise-grade encryption, daily backups, GDPR compliance.
Enterprise-grade encryption, daily backups, GDPR compliance.
A dedicated team to support you every step of the way.
A dedicated team to support you every step of the way.
Simple, transparent pricing
Choose the plan that fits your hotel size. 30-day free trial on all plans.
Frequently Asked Questions
Everything you need to know before getting started
Empowering hotels to deliver exceptional experiences
At Hotelix, we believe technology should be an enabler, not a barrier. Our mission is to provide hoteliers with the tools they need to streamline operations, reduce costs, and focus on what matters most: their guests.
Built by hospitality experts for hospitality professionals, Hotelix combines powerful features with an intuitive design that your staff will love to use.
Ready to start?
Talk to our team and discover how Hotelix can transform your operations